Delete Your WorkRent Account

WorkRent users may request deletion of their WorkRent account and associated personal data.

Delete Your Account in the WorkRent App

If account deletion is available in your version of the WorkRent app:

  1. Open WorkRent and sign in to your account.
  2. Open Profile or Account & Settings.
  3. Select the account deletion option.
  4. Review the deletion information.
  5. Confirm that you want your WorkRent account deleted.

Request Account Deletion Through Support

If you cannot access your account or the deletion option is unavailable, you may request deletion by contacting WorkRent Support.

Email:
support@workrentapp.com

Please send the request from the email address associated with your WorkRent account when possible and include the words "Delete My WorkRent Account".
Request Account Deletion

Information Deleted

After a valid account deletion request is processed, WorkRent may delete or de-identify personal information associated with the account, including where applicable:

  • Profile information
  • Contact information
  • Profile photos
  • Saved preferences
  • Non-required account information
  • Other personal data that WorkRent is not legally required to retain

Information That May Be Retained

Certain information may be retained where required or permitted for legitimate legal, financial, safety, fraud-prevention, tax, dispute, or regulatory purposes. This may include:

  • Transaction and payment records
  • Payout and tax records
  • Records relating to completed jobs or rentals
  • Dispute and chargeback records
  • Fraud, abuse, and security records
  • Records required by law or payment providers

Information retained for these purposes will only be kept for as long as reasonably necessary or as required by applicable law.

Active Jobs, Rentals, or Payments

Account deletion may be delayed while there is an active job, equipment rental, unresolved payment, payout, refund, chargeback, dispute, investigation, or other unfinished transaction associated with the account.

Identity Verification Information

Some identity-verification information may be processed and retained by third-party verification providers according to their own legal obligations and privacy policies.

Questions

For questions about account deletion or privacy, contact: support@workrentapp.com.

You may also review the WorkRent Privacy Policy.

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